Payment Policy

Digitizing With Love — Digital Embroidery Products

1. Secure Payments

Digitizing With Love accepts payments through the secure payment methods displayed at checkout.

Available payment options may include major credit and debit cards, PayPal, and other supported payment methods, depending on the customer's location and checkout availability.

Payments are processed through our payment service providers. Digitizing With Love does not directly collect or store customers' complete payment card details.

2. Prices and Currency

Product prices and the applicable checkout currency are displayed on our website.

Any applicable taxes or additional charges are calculated and displayed during checkout, where required.

If your payment account uses a different currency, your payment provider may apply its own exchange rate or conversion fees.

3. Digital Product Delivery

Digitizing With Love specializes in downloadable digital embroidery products, including ESA embroidery fonts, BX embroidery fonts, and machine embroidery design files.

Standard digital products are normally available for download after successful payment confirmation.

Customers receive access to their purchased files through download links provided after checkout or in digital delivery notifications.

No physical products are shipped.

4. Custom Embroidery Digitizing Orders

Custom embroidery digitizing services may require additional production time.

Delivery times depend on the complexity of the design, the customer's requirements, and the agreed project specifications.

Any estimated completion time will be communicated individually. Unless expressly agreed, a specific delivery deadline is not guaranteed.

5. Payment Issues

If a payment is declined or unsuccessful, please contact your payment provider or try another payment method available at checkout.

If payment is successful but your download is unavailable, please contact us for assistance.

6. Refunds and Exchanges

Refunds, cancellations, and exchanges are governed by our Return and Refund Policy, subject to applicable consumer protection laws.

7. Contact Information

Digitizing With Love

Operated by DIGITIZINGWITHLOVE (EURL), France.

Email: digitizingwithlove@gmail.com

Website: https://digitizingwithlove.com